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SilverTowne is a family-owned precious metals dealer based in Winchester, Indiana, and it has been selling coins and bullion since 1949.
Few companies in this industry can say they have run continuously under the same family for 75-plus years, and that history shapes almost everything about how SilverTowne operates today, from its in-house mint to its retail showroom in rural Indiana.
This review breaks down what SilverTowne sells, how its pricing compares in the current metals market, what customers actually say about buying from the company, and where it fits if you're shopping for coins, bars, or a precious metals IRA.
Key Takeaways
- SilverTowne has operated since 1949 and runs its own mint, which sets it apart from dealers who only resell products made elsewhere.
- Customer feedback is mixed, with online reviews landing in the 3.5 to 4-star range and recurring complaints about order processing speed during high-demand periods.
- The company ships free on orders of $200 or more with no minimum purchase required, which is competitive against larger national bullion retailers.
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Company Background
Leon and Ruhama Hendrickson started SilverTowne in Winchester, Indiana in 1949, and the origin story shows up in nearly every account of the company: Leon reportedly kept his early coin inventory in a cigar box under a lunch counter at a restaurant the couple co-owned.
The coin business grew fast enough that by the mid-1960s, around the time of the Coinage Act of 1965 phased out silver from circulating dimes and quarters, SilverTowne was already one of the larger silver coin buyers in the Midwest.
The company opened its own minting operation in the early 1970s, striking its own silver rounds and bars rather than only reselling government or third-party mint products.
In 1985, SilverTowne moved its minting operation to the larger Winchester facility where it still operates. In 2016, A-Mark Precious Metals acquired a majority stake in SilverTowne Mint, and the mint entered a supply arrangement with Asahi Holdings for silver feedstock.
The retail coin shop and e-commerce website remained separately owned and continue to operate under the Hendrickson family. In October 2024, SilverTowne Mint acquired Regency Mint Manufacturing, adding to its custom minting capacity.
David Hendrickson currently serves as President of SilverTowne LP, and Jamie Meadows has led SilverTowne Mint as president since the 2016 A-Mark transaction.
The company holds memberships with the American Numismatic Association, the Professional Numismatists Guild, the Industry Council for Tangible Assets, and is a dealer member of major grading services including NGC, PCGS, and PMG.
What SilverTowne Sells
SilverTowne operates in two main lines of business: retail bullion and coin sales, and its own minting operation. Here's how the product categories break down.
| Category | What's Included |
|---|---|
| Bullion | Gold, silver, platinum, and palladium bars and rounds, including SilverTowne's own branded silver products |
| Government coins | American Silver Eagles, Gold Eagles, Canadian Maple Leafs, Austrian Philharmonics, and coins from other national mints |
| Numismatics | Morgan and Peace silver dollars, historic US coinage, and collectible sets |
| Custom minting | Challenge coins, corporate medallions, and commemorative pieces produced in-house |
| Supplies | Coin holders, storage, reference books, and grading submission services |
The in-house mint is what separates SilverTowne from many online bullion dealers, which typically buy their inventory wholesale from third parties like the US Mint, Royal Canadian Mint, or private refiners.
Because SilverTowne strikes its own rounds and bars, it can offer a wider range of themed and limited designs, and it has built a reputation for producing challenge coins for military, police, and fire department clients. SilverTowne's silver products are struck in .999 fine silver.
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Pricing and How It Stacks Up Against the Spot Market
Precious metals pricing is tied directly to the spot market, and that market has moved sharply over the past year.
As of early July 2026, gold was trading above $4,150 per ounce, up roughly 25% from a year earlier, while silver was trading in the $61 to $63 range, up more than 150% year-over-year according to Trading Economics and Fortune's markets desk.
That kind of volatility matters for anyone comparing dealer premiums, because the percentage markup over spot has a bigger dollar impact when the underlying metal price is this high.
SilverTowne doesn't publish a fixed premium structure, but like most dealers it prices individual products above spot to cover minting, shipping, and margin.
Because SilverTowne mints its own silver rounds and bars, it can often hold premiums lower than dealers who are reselling products they sourced from a third party.
Reviewers across several precious metals comparison sites, including Bullion.Directory and Denari, have noted that SilverTowne's house-branded silver products are among the more competitively priced branded bullion available for stackers focused on accumulating ounces rather than collecting.
Shipping policy is straightforward. There's no minimum order size, and orders of $200 or more ship free within the domestic US.
Orders typically take a few business days to process before shipping, though multiple customer reviews mention that processing slows down during periods of high demand, which is common industry-wide when metals prices spike and order volume surges.
Customer Reviews and Reputation
Review data on SilverTowne is mixed, and it varies depending on which platform you check. Trustguide's July 2025 analysis of 104 SilverTowne reviews found an average rating of 3.8 out of 5 stars.
Recurring themes in that review set include praise for knowledgeable, patient staff, particularly during in-person appraisals and collection sales, along with complaints about inconsistent customer service and confusion over pricing or payment processing.
Several reviewers flagged shipping delays on mail orders, though many noted that this reflected carrier issues rather than something SilverTowne controlled directly.
On Trustpilot, review volume is relatively low, and recent comments include at least two customers reporting canceled orders after their card had already been charged, along with a fraud-alert issue tied to a large transaction.
Other Trustpilot reviewers describe long-term satisfaction, citing the company's educational content and the breadth of its product catalog as reasons they keep coming back.
SilverTowne holds a business profile with the Better Business Bureau, though accreditation status and letter grade differ depending on which third-party review site you check, so it's worth pulling up the current BBB profile directly if that factor matters to your decision.
What's consistent across nearly every source is that SilverTowne has a long operating history, a real physical location, and no pattern of counterfeit product complaints, which are the basics anyone should check before sending money to a bullion dealer.
Precious Metals IRA Services
SilverTowne facilitates self-directed precious metals IRAs, though this isn't its core business the way it is for IRA-specialist firms.
The company works with custodians including New Direction IRA, The Entrust Group, and Millennium Trust Company.
purchased through an IRA are stored at approved third-party depositories, which for SilverTowne include CNT Depository, International Depository Services of Delaware, and International Depository Services of Canada.
IRA-eligible products at SilverTowne span all four IRS-approved metals: gold, silver, platinum, and palladium, provided they meet minimum fineness requirements (.995 for gold, .999 for silver, .9995 for platinum and palladium, with an exception for American Gold Eagles at .9167 fine).
Compared to companies built specifically around IRA rollovers, SilverTowne offers less hand-holding through the account-opening process and less published detail on account fees.
With a straightforward bullion or coin purchase, that gap matters less. For a retirement account rollover, it's worth getting fee details in writing before committing funds.
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Who SilverTowne Fits Best
SilverTowne works well for collectors who want access to numismatic coins alongside bullion, buyers interested in custom or themed silver rounds, and anyone who values buying directly from a mint rather than a reseller.
It's a reasonable fit for investors who want to diversify across metals and don't need extensive IRA guidance.
It's a weaker fit for someone who wants a dedicated IRA specialist walking them through fees and paperwork step by step, or a buyer who wants guaranteed same-day processing regardless of market conditions.
The Verdict
SilverTowne has stayed in business since 1949 by combining a physical coin shop with its own mint, and that combination gives it a genuine edge on product variety and pricing for house-branded silver.
Whether it's the right dealer for you depends on whether you value that manufacturing history more than the more specialized IRA support and customer service consistency offered by newer, IRA-focused competitors.