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Texas Bullion Exchange is a precious metals dealer based in Beaumont, Texas, selling gold, silver, platinum, and palladium coins and bars to both first-time buyers and long-term investors.
The company has operated since 2013 and carries accreditation from the Better Business Bureau along with memberships in several major numismatic organizations.
This review covers what the company sells, how its pricing compares to current market conditions, what customers say about the buying experience, and where it fits for someone weighing a gold or silver purchase in 2026.
Key Takeaways
- Texas Bullion Exchange holds an A+ BBB rating and has been accredited since April 2014, with 12 years of operating history under that accreditation.
- The company sells across all four major precious metals (gold, silver, platinum, palladium) and offers IRA-eligible bullion alongside certified rare coins.
- Gold traded near $4,170 per troy ounce in early July 2026, up roughly 25% from a year earlier, which directly affects the premiums Texas Bullion Exchange charges over spot.
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Company Background
Texas Bullion Exchange, Inc. operates out of a single storefront at 545 Interstate 10 South in Beaumont, Texas, with hours running 8 a.m. to 5 p.m. Monday through Thursday and 8 a.m. to 6 p.m. on Fridays.
The business is closed on weekends. Edward Hoye Hein Jr. owns the company, and Megan Smith serves as CFO.
According to business data aggregator RocketReach, the company generates approximately $5.5 million in annual revenue and employs between 21 and 32 people, which places it firmly in the small-to-midsize category among regional bullion dealers rather than the national players like APMEX or JM Bullion.
The company holds memberships with the Industry Council for Tangible Assets, the Numismatic Guarantee Corporation, the Professional Coin Grading Service, and the American Numismatic Association. It's also registered with the state's precious metals dealer administration.
None of these memberships guarantee good pricing or service on their own, but they do indicate the company participates in the standard industry infrastructure for authentication and dispute resolution that legitimate dealers use.
What They Sell
The product catalog splits into four main categories, plus a smaller collectibles and IRA section. Here's how it breaks down:
| Category | Examples | Notable For |
|---|---|---|
| Gold | American Gold Eagles, Gold Buffalos, pre-1933 U.S. gold coins, gold bars | Widest selection, includes historic coins |
| Silver | American Silver Eagles, silver rounds, junk silver (40%/90%), Canadian Maple Leafs | Most affordable entry point |
| Platinum & Palladium | American Platinum Eagle, American Palladium Eagle | Smaller selection, fewer SKUs |
| Certified & Rare Coins | Signature Series coins, world gold and silver coins | Higher markups, collector focus |
Texas Bullion Exchange also runs a "Signature Series" featuring coins tied to former U.S. Mint officials, including pieces associated with Miles Standish and David Ryder.
This kind of themed, higher-margin product line is common among regional dealers looking to differentiate from pure bullion resellers who compete mostly on spread over spot price.
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Pricing in the Current Gold Market
Context matters here. Gold closed near $4,170 per troy ounce on July 3, 2026, a 1.15% daily gain, and sits about 25% above where it traded a year earlier. It hit an all-time high of $5,597.23 on January 29, 2026, before pulling back.
Central banks added a net 41 metric tons to reserves in May 2026 alone, according to World Gold Council tracking, and that institutional demand has kept a floor under prices even as the metal cooled off its January peak.
What this means practically: dealer premiums (the markup over spot price) tend to widen during periods of high volatility because dealers hold inventory risk.
A buyer working with any regional dealer, Texas Bullion Exchange included, should ask for the premium percentage over spot on the specific coin or bar they want, not just the sticker price.
Texas Bullion Exchange displays live spot prices for gold, silver, platinum, and palladium on its homepage, which is a baseline transparency feature but doesn't replace asking directly what the markup is on a given product.
Customer Reputation
The numbers here are mixed but generally positive. Google reviews put the company at 4.4 stars. Focus on the User, a third-party review aggregator, lists an average of 3.6 out of 5 based on collected customer feedback.
One reviewer described being a first-time coin buyer who was nervous about the purchase but said a sales rep named Cody Sullivan walked them through the process and helped with their first investment.
Another customer said staff helped them find the best available deal on a gold and silver purchase and said they'd return for future business.
Not every account is glowing. A BBB complaint referenced a customer whose 401(k) rollover contact left the company mid-transaction, which points to a staffing turnover issue rather than a pattern of fraud, but it's worth knowing before committing to an IRA rollover specifically.
The volume of reviews across platforms is also relatively thin compared to national bullion dealers, so any single review carries more weight in the overall picture than it would for a company processing thousands of monthly transactions.
IRA Services
Texas Bullion Exchange offers a dedicated Gold IRA program, marketed under a "Principal Protection" page and a free buying guide the company uses as a lead magnet.
The pitch follows the standard industry format: roll over funds from an existing 401(k) or traditional IRA into a self-directed account holding IRS-approved physical gold and silver.
The company doesn't publish specific IRA fee schedules on its site, which is common in this industry but means a prospective client needs to call and get numbers in writing before moving retirement funds.
Custodian fees, storage fees, and any account setup charges should all be confirmed directly rather than assumed from marketing copy.
Buying and Selling Process
Customers can shop the online catalog directly, call the sales line at 855-344-2646, use a live chat feature on the site, or visit the Beaumont location in person. The company also buys back gold, silver, and other items including pre-owned jewelry and sterling flatware, a service listed under a dedicated "Sell to Us" page.
For someone local to southeast Texas, the in-person option adds a layer of verification that pure online dealers can't offer. Checking a coin under a loupe with a staff member present is different from trusting a photo on a product page.
Here's a quick rundown of contact and access points:
Pros and Cons
Strengths:
Weaknesses:
The Verdict
Texas Bullion Exchange is a legitimate, BBB-accredited regional dealer with over a decade of operating history and a broad product catalog, but its review volume is thinner than national competitors and its IRA fees require a direct call to confirm.
Buyers should compare premiums over spot against at least one other dealer before committing, especially given gold's current volatility above $4,100 an ounce.